Page Lifecycle mock · example data, fictional clinicFlow mapPG08 · Page: clicks lost to an AI answer, not to rankNewNeeds backend work← CT018 / 52PG06 →
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Emergency vet vs urgent care: what's the difference Low click rateAI answer

Published Tue 9 Jun. Day 150 check ran today, Thu 5 Nov. Job: send emergency calls. Position held, clicks fell. A rewrite won't fix this.

Position2.4was 2.6
Impressions3,980+6%
Clicks71−38%
Click rate1.8%expected 6–8% at #2
AI OverviewNot citedshown since Wed 14 Oct

Why clicks fell

Most likely first
1
An AI Overview now answers the question above the results

Since 14 Oct. It cites 3 pages: two hospital chains and Maple Street Vets. Pages cited in AI Overviews get about twice the clicks of pages left out (Seer, 2026).

We fix it
2
Our answer isn't easy to quote

The difference is spread over 3 paragraphs. Cited pages answer in one short list near the top: when to go to the ER, when urgent care is fine.

We fix it
3
Hours only in an image

"Open until 11 pm" is in a banner image. AI answers can't read it.

We fix it

Not the cause: rank, content gaps, indexing, page speed. All passed.

Proposal

Ready
Make the answer easy to cite
  • A 5-line "Go to the ER if…" list under the title
  • A small table: ER vs urgent care vs your vet
  • Hours and phone as text, plus clinic schema
  • Keep the rest of the post as it is

Measured Thu 3 Dec on clicks, emergency calls and whether the AI Overview cites us.

LaterReview the change

Keep these

  • Title: ranks #2.4
  • Cost section
  • Author: Dr. Priya Shah, DVM